What's the difference between an agency travel consultant and an external consultant?
- Passion Varadero
- Mar 4
- 2 min read

Travel advisors play a vital role in guiding clients in choosing their travel destinations and services. In Quebec, these professionals can be classified into two main categories: in-house advisors and external advisors.
In-house advisors
In-house advisors are employees working directly within a licensed travel agency. They operate on the agency's premises, providing in-person services to clients. These advisors are subject to the agency's policies and schedules.
External advisors
External advisors, also known as outside agents, are bound by an exclusive contract to a single travel agency, but typically work from their home or an independent office. Although they are not physically present on the agency's premises, they offer services similar to those of in-house advisors. These advisors cannot receive clients at their home unless a duplicate of the travel agency's permit has been issued for an establishment located at their address.
Legal Obligations and Certification
Regardless of their status, all travel advisors in Quebec must hold a certificate issued by the Office de la protection du consommateur (OPC). To obtain this certificate, it is necessary to pass an exam that assesses knowledge of the laws and regulations applicable to the travel sector. Preparatory training for this exam is available, including online.
Why choose a travel advisor?
💡 Personalized expertise: An advisor understands your needs and finds the best options. 💡 Saves time: They take care of research and booking. 💡
Security and assistance: In case of a problem, you have an expert to help you. 💡
Access to exclusive offers: Some promotions are not available online.
Passion Varadero recommends trusted professionals!
Do business with recognized experts in the industry:
✨ Myriam Beaudin – Conseillère senior en voyage chez Voyage & Croisières Aquamonde✨
✨ Mylene Landry – Conseillère senior en voyage à Voyage & Croisières Aquamonde ✨

Ste-Catherine (450) 638-3223
Ste-Julie (450) 649-3223
These professionals take care of Passion Varadero group trips and many members of our community.
📩 Contact them for quality service and personalized advice!
Conclusion
A travel advisor, whether internal or external, brings real added value, especially in the case of a complex trip. However, depending on the traveler's preferences, it may be more advantageous to choose an agency advisor for direct interaction or an external advisor for greater flexibility.
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